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Post Mortem

Recently at ImprovMX, we encountered a challenge within our email forwarding service. An unexpected update to a server OS package on AWS disrupted our system's ability to automatically scale instances as demand increased.

Resolution and Recovery:

Our dedicated team responded quickly with a two-step plan:

1. Quick Fix: We redeployed our servers with a targeted fix to the issue caused by the unexpected update, enabling us to resume our service quic...

We have identified the root cause of the issue and have implemented a fix.

We will be monitoring this to ensure that it remains stable.

You should start seeing your emails being delivered as the backlogs are gradually cleared from our infrastructure.