Resolved

Marketing site + App unavailable - Netlify outage

Netlify, our hosting provider for the marketing site and app.improvmx.com is currently experiencing an outage.

https://www.netlifystatus.com/incidents/m1d4vwctxsrs?u=vy7qn93y8qbp

Degraded

Soft and hard bounces to Gmail

We're currently seeing elevated soft/hard bounces to redirection email addresses set on Gmail. This is sparse and seems to affect only a portion of our IP range.

From our initial investigation, it shows that in the small subset of messages that are hard-bounced, senders are still able to receive a bounce notification back.

We'll update the report once we know more.