Previous incidents

October 2023
No incidents reported
September 2023
No incidents reported
August 2023
Aug 17, 2023
1 incident

Email Delivery Degradation

Degraded

Resolved Aug 18 at 08:37am EDT

Post Mortem

Recently at ImprovMX, we encountered a challenge within our email forwarding service. An unexpected update to a server OS package on AWS disrupted our system's ability to automatically scale instances as demand increased.

Resolution and Recovery:

Our dedicated team responded quickly with a two-step plan:

  1. Quick Fix: We redeployed our servers with a targeted fix to the issue caused by the unexpected update, enabling us to resume our service quic...

4 previous updates