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Degraded

Investigating increased error rates on deliveries and api.improvmx.com

Oct 05 at 08:18am EDT
Affected services
app.improvmx.com
api.improvmx.com
mx1.improvmx.com
mx2.improvmx.com

Resolved
Oct 05 at 10:36am EDT

Post Mortem has been posted to improvmx.com/blog/2025-10-05-post-mortem-sql-servers-overloaded

Updated
Oct 05 at 09:14am EDT

We upgraded our SQL servers to handle more capacity, and service has returned to normal.

Post Mortem to be posted later.

Updated
Oct 05 at 08:22am EDT

This is affecting forwarding as well.

Created
Oct 05 at 08:18am EDT

We're seeing increased error rates on api.improvmx.com